Privacy Policy
Last updated: 24/03/2026
MAAD Creative (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website maadcreative.com.au, engage our services, or communicate with us.
1. Information We Collect
1.1 Information you provide
We may collect personal information when you:
- Submit an enquiry or contact form
- Request a quote or proposal
- Engage us for services
- Subscribe to updates or resources
- Communicate with us directly
This may include your name, email address, phone number, business name, project details, and billing information (processed securely via third‑party providers).
1.2 Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring websites
- Analytics data
1.3 Cookies
We use cookies and similar technologies for analytics, performance optimisation, and basic functionality. You may disable cookies in your browser settings.
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotes and proposals
- Deliver our services
- Manage client accounts and billing
- Improve our website and services
- Send important service updates
- Maintain security and prevent misuse
We do not sell, rent, or trade your personal information.
3. Sharing Your Information
We may share your information with trusted third parties when necessary to deliver our services, including hosting providers, communication tools, payment processors, and contractors engaged for your project. These parties must handle your data securely and in accordance with Australian privacy laws.
We may also disclose information if required by law.
4. Data Storage & Security
We take reasonable steps to protect your information from unauthorised access, loss, misuse, or modification. Data may be stored in secure cloud services located in Australia or internationally.
5. Access, Updates & Your Rights
You may request access to your personal information, request corrections, or request deletion where legally permitted. Contact us at hello@maadcreative.com.au.
6. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
8. Contact Us
MAAD Creative
Email: hello@maadcreative.com.au
Website: https://maadcreative.com.au